Monitoring
Uptime, resources, SSL and domain expiry.
- Uptime
- CPU / disk / memory
- SSL + domains
Solution · Infrastructure
We watch your infrastructure so you don't have to.
Monitoring, patching, backups and incident response for your servers, websites and workplace tools, with a named team and monthly reports.
What you get
- 24/7 monitoring
- Incident response
- Monthly health report
The problem
Problems found before customers notice.
Challenge
You learn about outages from customers
What changes
Alerts the moment something goes wrong
Challenge
Patches and updates are always 'next month'
What changes
Scheduled, tested maintenance
Challenge
Backups exist, but nobody has tested a restore
What changes
Regular restore tests
Challenge
Support depends on one freelancer
What changes
A team with documented runbooks
How we solve it
What's covered.
Incident response
Investigate and fix issues quickly.
- Alert triage
- Fix + root cause
- Status updates
Patching and updates
Operating systems, software and CMS kept current.
- Monthly windows
- Testing
- Rollback
Backup management
Backups monitored and restores tested.
- Backup checks
- Restore tests
- Retention
Workplace admin
Users, licences and access in Workspace or Zoho.
- Joiners / leavers
- Licences
- Security
Reporting
Monthly health report and recommendations.
- Uptime report
- Risks
- Recommendations
How we deliver
A clear process, with something to see at every step.
01
Diagnose
Workshops and a review of your data, tools and team.
You getFindings and priorities
02
Design
The target process, systems and success metrics.
You getSolution blueprint
03
Build
Implementation in phases, starting with the biggest win.
You getWorking releases
04
Roll out
Training, go-live and handover to your team.
You getLive solution
05
Improve
Measure against the agreed metrics and refine.
You getMonthly review
Ways to work with us
Pick the model that fits your stage.
Every engagement starts with a free discovery call. We recommend a model once we understand your scope.
Defined scope
A fixed scope, timeline and set of deliverables, agreed before work starts.
Best forNew builds, migrations and launches with clear requirements
Discuss your scope →Your extended team
Optimantix specialists work inside your roadmap, rituals and tools, month to month.
Best forOngoing product work and teams that need extra capacity
Discuss a team →Run and improve
We operate, monitor and improve what is live, with regular reporting.
Best forLive systems, infrastructure and growth programs after launch
Discuss support →Related solutions
One team, so nothing gets lost in the handoff.
Solution
Cloud Transformation
Move to well-run cloud infrastructure.
Learn more →ServiceManaged Hosting
Websites and apps hosted and looked after.
Learn more →CapabilityCloud & IT Services
Cloud, hosting and workplace services.
Explore →ProductCloudLelo
Cloud servers, VPS, dedicated servers and managed hosting.
Visit cloudlelo.com →FAQ
Questions we hear often.
What response times do you offer?
Response times are set in your support plan, with faster response for critical incidents.
Can you support infrastructure you didn't set up?
Yes. We start with an audit and onboarding, then take over monitoring and support.
Do you monitor outside business hours?
Monitoring and alerting run around the clock. Out-of-hours response depends on your plan.
What do the monthly reports include?
Uptime, incidents, updates applied, backup status, risks and recommendations.
Start a conversation
Tell us about the problem you want to solve.
We'll connect you with the right Optimantix team.
1A short call to understand your goals
2A recommended approach and scope
3A clear plan before any work starts
