Process mapping
Walk through the workflow with your team and agree the rules.
- Current steps
- Triggers
- Exceptions
Workflow Automation Services
Workflows that move work forward without anyone pushing.
Trigger-based automations that pass data and tasks between your apps, so leads, orders and approvals never sit waiting.
What you get
- Process map
- Automations that log every run
- Alerts when something fails
Challenges we solve
The small manual steps that add up.
Challenge
New leads wait hours before anyone sees them
What changes
Leads routed to the right person instantly
Challenge
Status updates are copied between tools
What changes
Systems updated automatically when something changes
Challenge
Approvals get lost in email
What changes
Approval steps with reminders and escalation
Challenge
Automations break and nobody notices
What changes
Error alerts and run logs for every workflow
What's included
What we set up.
Workflow build
Build on n8n, Make, Zapier or custom code, whichever fits best.
- Triggers + actions
- Branching
- Scheduling
Lead and order routing
Send work to the right person or system automatically.
- Round robin
- Rules by region
- SLA timers
Approvals and notifications
Ask for sign-off and tell people what happened.
- Approval steps
- WhatsApp / email
- Reminders
Error handling
Retries, alerts and a clear log of every run.
- Retries
- Alerts
- Run history
Documentation
So anyone on your team can see what each workflow does.
- Workflow docs
- Owner list
- Change log
How we deliver
A clear process, with something to see at every step.
01
Identify
Map processes and pick the first use case.
You getUse-case shortlist
02
Prototype
Test the idea on real examples.
You getWorking prototype
03
Build
Connect to your systems with guardrails.
You getProduction workflow
04
Launch
Go live with human approval steps.
You getLive automation
05
Measure
Track time saved and accuracy.
You getMonthly report
Technology
Tools and platforms we work with.
We choose tools to fit your goals, team and budget, not the other way round.
AI models
OpenAIAnthropic ClaudeGoogle Gemini
Automation
n8nMakeZapier
Connects to
CRMsERPsWhatsApp Business APIGoogle WorkspaceZoho
Data
PostgreSQLVector databases
Related services
One team, so nothing gets lost in the handoff.
Service
AI Agents
Agents that read, decide and act across your tools, within rules you set.
Learn more →ServiceBusiness Process Automation
End-to-end automation of back-office work.
Learn more →ServiceAPI & Integrations
Custom integrations for high-volume or critical data.
Learn more →ProductTelemantix
Sales CRM with WhatsApp inbox, pipelines and sales automation.
Visit telemantix.com →FAQ
Questions we hear often.
Which automation tool should we use?
n8n suits teams that want self-hosting and control, Make and Zapier suit quick setups. For critical, high-volume flows we write custom code.
Who maintains the workflows?
We can manage them for you, or document and hand them over to your team.
How much does running them cost?
Tool subscriptions depend on volume. We estimate running costs before building.
Can workflows include AI steps?
Yes. Classification, extraction and drafting steps can be added where they save time.
Start a conversation
Tell us what you want to build, automate or grow.
We'll connect you with the right Optimantix team.
1A short call to understand your goals
2A recommended approach and scope
3A clear plan before any work starts
