Privacy Policy

1. About Us

Optimantix Global Pvt. Ltd. is a digital solutions company providing:

• Website Design & Development
• E-commerce Website Development
• Marketplace Management (Amazon, Flipkart, Meesho, Nykaa, Myntra, Tira, etc.)
• Performance Marketing
• Search Engine Optimization (SEO)
• Local SEO
• Social Media Marketing
• Google Ads & Meta Ads Management
• Branding & Creative Services
• Mobile App Development
• Software & SaaS Development
• Business Automation Solutions

2. Information We Collect

We may collect the following information:

Personal Information

When you contact us or request our services, we may collect:

• Full Name
• Company Name
• Email Address
• Phone Number
• Billing Address
• Business Information
• GST Details (if applicable)
• Payment Information (processed securely through payment providers)

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referral Source
• Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

• Provide requested services
• Develop websites and software
• Manage digital marketing campaigns
• Manage marketplace accounts
• Respond to enquiries
• Generate quotations and proposals
• Process invoices and payments
• Improve our website and services
• Provide customer support
• Send important service updates
• Comply with legal obligations
• Prevent fraud and unauthorized access

4. Marketplace Account Access

For marketplace management services, clients may provide authorized access to platforms such as:

• Amazon
• Flipkart
• Meesho
• Myntra
• Nykaa
• Tira
• Jiomart
• Other marketplaces

We only use this access for providing agreed services including:

• Product Listings
• Catalog Management
• Advertising Management
• Inventory Support
• Order Analytics
• Performance Reports

We never claim ownership of your marketplace accounts or business data.

5. Advertising Platforms

When managing advertising campaigns, we may access:

• Google Ads
• Meta Ads
• LinkedIn Ads
• Microsoft Ads
• YouTube Ads
• Other advertising platforms

We use this access solely for campaign management, optimization, reporting, and related services.

6. Website Development Projects

For website and software development projects, we may collect:

• Business Information
• Brand Assets
• Images & Videos
• Product Information & Content
• Logos
• Domain Details
• Hosting Credentials
• API Credentials (where required)

All information is used exclusively for project delivery and support.

7. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Measure campaign performance
• Enhance user experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

8. Data Sharing

We do not sell your personal information. We may share information with trusted third parties only when necessary, including:

• Hosting Providers
• Cloud Infrastructure Providers
• Payment Gateways
• Analytics Providers
• CRM Platforms
• Email Service Providers
• Advertising Platforms
• Marketplace Platforms
• Legal Authorities where required by law

All third-party partners are expected to maintain appropriate security measures.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

We implement appropriate technical and organizational safeguards including:

• Secure hosting environments
• Access controls and role-based permissions
• Encryption technologies
• Regular security monitoring and system updates

10. Data Retention

We retain personal information only as long as necessary to:

• Deliver services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Maintain business records

After the applicable retention period, information is securely deleted or anonymized where appropriate.

11. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Restrict or object to certain processing
• Request a copy of your information where legally available

To exercise these rights, please contact us using the details provided below.

12. Third-Party Services

Our website or services may integrate with or link to third-party platforms, including:

• Google
• Meta
• Amazon
• Flipkart
• Meesho
• Shopify
• Razorpay
• PayPal
• Microsoft
• Other service providers

These third parties have their own privacy policies, and we are not responsible for their privacy practices.

13. Children's Privacy

Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Continued use of our website or services after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact: